Graupner Service
The aim of Graupner's in-house service is to offer all customers an exclusive repair service.
We are constantly optimizing our service to ensure moderate handling times and costs.
You can find all vital information on our service form below.
Place the completely filled service form and the purchase receipt into the shipment.
This ensures a smooth and quick handling process.
| Details |
| For each item, please send a completely filled single service form and the purchase receipt |
| Inspection and diagnostics will be charged with a minimum of 20,00 Euro per item |
| Repairs will be charged with a minimum of 24,90 Euro per item |
| Every return shipment is insured by DHL and GLS |
| Methode of payment |
| Payment by cash on delivery (only in Germany) |
| Prepayment |
| Cash (only by self-collection) |
| Warranty (only within warranty period) |
Graupner service points
| Country | Contacts |
|
Germany |
Graupner/SJ GmbH Service Hotline: Phone: +49 (0)7021 / 722-130 Service form in German Service form in English Business hours: |
|
USA |
Graupner USA Phone: 855-572-4746 Service Form: |
| Belgium / Netherlands |
Jan van Mouwerik Phone: (+31) 10 59 13 59 4 |
| Switzerland |
Graupner Service Schweiz Phone: +41 (0)76 429 69 69 Service form in German Service form in French |
| Slovenia / Czech Republic / Poland |
TRIVOX Phone: (+420) 46 33 58 73 8 |
| Spain |
Anguera Hobbies Phone: (+34) 97 77 55 32 0 |
| France |
Graupner Service France Phone: (+33) 38 78 56 21 2 |
| Italy |
GiMax Phone: (+39) 30 25 22 73 2 |
| Luxembourg |
Kit Flammang Phone: (+35) 23 12 23 2 |
| Great Britain |
Motors & Rotors World Engines Ltd. Unit 11, Kingley Park |